Terms and Conditions

1. Introduction

• These Terms and Conditions govern your use of the Alphatech Solutions website and all services provided by us. By using our services, you accept these Terms and agree to comply with them.

2. Eligibility

• Our services are intended for individuals 18 years or older. By using our website, you affirm that you are at least 18 years of age or have parental consent to use this site.

3. Products and Services

• Product Information: We make every effort to display accurate information on all our products. However, product availability, specifications, and prices are subject to change without notice.
• Services: Alphatech solutions is a market leader in provision of fully integrated security solutions including, Electric Fences installers, is a market leader in provision of fully integrated security solutions including CCTV Cameras installers, Electric Fences installers, Razor wire installers, Biometric Access Control Systems installers, Access Control Systems, Alarms, Burglar Intruder House Alarms installers, Fire alarms. Metal Detectors, spy cameras installers, automated gates installers, electric gates installers, remote gates installers, Time Attendance and finger print installers,

4. Ordering and Payment

• Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason.
• Pricing: Prices for our products and services are displayed on our website and are subject to change without prior notice. All prices are listed in the local currency, and you are responsible for any applicable taxes.
• Payment: Full payment is required at the time of purchase. We accept major credit cards, mobile money transfers, and bank deposits.

5. Shipping and Delivery

• Shipping: Alphatech Solutions offers delivery services within specified regions. Shipping costs and delivery times may vary depending on location.
• Delivery: We will make every effort to deliver orders within the estimated timeframes, but delays may occur due to factors outside our control. If there are delays, we will notify you promptly.
• Risk of Loss: Ownership of goods passes to you upon delivery. Alphatech Solutions is not liable for any damage or loss after products have been delivered.

6. Returns and Refunds

• Returns: Returns are accepted for defective products within 7 days of delivery. Items must be returned in original packaging and unused.
• Refunds: Refunds are issued for products returned in accordance with our Refund and Return Policy. Refunds will be processed within 14 business days.
• Non-Returnable Items: Customized or used items may not be eligible for return or refund. Please refer to our Refund and Returns Policy for full details.

7. Warranty

• Alphatech solutions offers manufacturer warranties on select products. Warranty terms vary by product type and manufacturer. For warranty inquiries, please contact us directly.

8. Privacy Policy

• Your privacy is important to us. We collect, store, and process personal information in compliance with our Privacy Policy. By using our website, you consent to our Privacy Policy.

9. Intellectual Property

• All content on the Alphatech solutions website, including text, images, logos, and graphics, is the property of Alphatech solutions and is protected by copyright and trademark laws. Unauthorized use of our content is prohibited.

10. Limitations of Liability

• Alphatech solutions will not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our liability is limited to the amount paid for products and services purchased.

11. Prohibited Activities

• You agree not to engage in activities that may compromise the security or functionality of our website, including but not limited to hacking, data mining, or spamming.

12. Third-Party Links

• Our website may contain links to third-party websites. Alphatech solutions is not responsible for the content, policies, or practices of these external sites.

13. Governing Law

• These Terms and Conditions are governed by the laws of Kenya. Any disputes arising from these Terms will be resolved in the local courts.

14. Changes to Terms

• We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of our website signifies acceptance of these changes.

15. Contact Us

• If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
  • Phone: (+254) 704 088 946
  • Email: info@alphatechsolutions.co.ke
  • Address:Along Kamae Rd, off Lithuli Ave. Nairobi Kenya